Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ZeroBound LLC ("ZeroBound," "we," "us," or "our") governing your use of the ZeroBound mobile application (the "App").

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting in the App or on our website. Your continued use after changes are posted constitutes acceptance of the modified Terms.

Eligibility

To use ZeroBound, you must:

1. Be at least 18 years of age
2. Be a resident of the United States
3. Have the legal capacity to enter into a binding contract
4. Not be prohibited from using the App under applicable law
5. Provide accurate and complete registration information

By using ZeroBound, you represent and warrant that you meet these eligibility requirements.

Account Registration and Security

Creating an Account

To access ZeroBound's features, you must create an account by providing:

• A valid email address
• Your name
• Authentication credentials via Apple's passkey system

You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your account credentials confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

Account Security

You are solely responsible for maintaining the security of your account. We employ industry-standard security measures (as detailed in our Privacy Policy), but you must:

• Use a secure device with updated iOS software
• Enable biometric authentication where available
• Not share your device or account access with others
• Log out of shared devices

We are not liable for any loss or damage arising from your failure to maintain account security.

Description of Service

ZeroBound is a debt payoff planning and tracking application that helps users:

• Create Debt Elimination Plans: Calculate personalized payoff schedules using snowball or avalanche strategies (premium feature)
• Track Progress: Monitor debt balances, payments, and progress toward becoming debt-free
• Automate Balance Updates: Connect financial accounts via Plaid integration (premium feature)
• Visualize Goals: View projections, milestones, and progress metrics
• Receive Reminders: Get optional payment due date notifications

What ZeroBound Is Not

ZeroBound is a planning and tracking tool only. We DO NOT:

• Make payments on your behalf
• Provide financial advice or recommendations
• Act as a financial institution, creditor, or debt consolidation service
• Guarantee specific financial outcomes
• Negotiate with creditors on your behalf
• Provide credit repair, debt settlement, or bankruptcy services

Subscription Plans

Free Tier

The free version of ZeroBound includes:

• Manual debt tracking (up to 3 debts)
• Snowball method calculations
• Basic payment tracking
• Progress visualization

Premium Tier

Premium subscriptions include:

• Unlimited debt tracking
• Avalanche method calculations
• Bank integration for automatic balance updates
• Advanced analytics and projections

Pricing: Premium subscriptions are priced at $6.99-$8.99 per month as displayed in the App Store.

Billing Terms

All subscription payments are processed exclusively through Apple's In-App Purchase system. By subscribing, you agree to:

• Automatic Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
• Apple's Terms: Subscriptions are subject to Apple's Terms of Service and payment processing policies
• Billing Through Apple: All charges appear on your Apple account, not directly from ZeroBound
• Price Changes: We may change subscription prices with 30 days' notice; changes apply to subsequent billing cycles

Cancellation and Refunds

• Cancel Anytime: Manage or cancel your subscription through your Apple account settings
• No Partial Refunds: Cancellations take effect at the end of the current billing cycle; no prorated refunds for unused time
• Refund Requests: Contact Apple directly for refund requests; we cannot process refunds for App Store purchases
• Access After Cancellation: Premium features remain available through the end of the paid period

Downgrading

If you downgrade from Premium to Free:

• Access to premium features is removed at the end of your current billing cycle
• Your data is preserved but limited to free tier restrictions (3 debts, snowball only)
• Bank connections are disconnected but can be reconnected if you upgrade again
• No refunds are provided for the remaining premium period

Plaid Integration

Authorization

When you connect your financial accounts through Plaid, you authorize:

• ZeroBound to access your account information through Plaid's services
• Plaid to retrieve and share your account data with ZeroBound
• Ongoing automatic updates to your account balances and information

Third-Party Services

Plaid is an independent third-party service provider. By using Plaid integration:

• You agree to Plaid's Terms of Service
• You agree to Plaid's Privacy Policy
• You acknowledge that we are not responsible for Plaid's services, availability, or data handling
• You understand that account connection issues may be due to Plaid or your financial institution

Disconnection

You may disconnect Plaid at any time through:

• The ZeroBound App settings
• Direct contact with your financial institution
• Plaid's account management interface

Data Accuracy

While we strive to provide accurate data through Plaid integration:

• We rely on data provided by Plaid and your financial institutions
• We cannot guarantee real-time accuracy of synced balances
• You remain responsible for verifying information and making timely payments to your creditors
• Delays in data updates may occur due to factors outside our control

User Responsibilities

Accurate Information

You agree to:

• Provide accurate debt information (balances, APRs, minimum payments)
• Keep your debt information current
• Verify that calculations and projections align with your actual obligations
• Update payment information when you make payments

Debt Obligations

You acknowledge and agree that:

• You Remain Responsible: ZeroBound is a tracking tool; you are solely responsible for making timely payments to your creditors
• No Payment Service: We do not make payments, transfer funds, or interact with creditors on your behalf
• Due Dates: Payment reminders are a courtesy; you are responsible for tracking your own due dates
• Credit Impact: Late or missed payments will impact your credit score; we are not liable for any consequences of missed payments
• Account Accuracy: You must verify that synced account information matches your creditor statements

Prohibited Conduct

You agree NOT to:

• Violate Laws: Use ZeroBound for any illegal purpose or in violation of any laws
• Misrepresent Information: Provide false or misleading information
• Interfere with Service: Attempt to disrupt, damage, or impair the App's functionality
• Unauthorized Access: Access other users' accounts or our systems without authorization
• Reverse Engineer: Decompile, reverse engineer, or attempt to extract source code from the App
• Commercial Use: Use the App for commercial purposes without our written consent
• Scraping/Automation: Use automated systems, bots, or scripts to access the App
• Share Credentials: Share your account credentials or allow others to access your account
• Manipulate Data: Falsify data or calculations for fraudulent purposes

Violation of these terms may result in immediate account termination and potential legal action.

Intellectual Property

Our Rights

All content, features, and functionality of ZeroBound, including but not limited to:

• Software code and algorithms
• User interface design and graphics
• Text, images, logos, and trademarks
• Calculation methodologies
• Database structure and organization

are owned by ZeroBound LLC and protected by United States and international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the App for personal, non-commercial purposes
• Download the App on devices you own or control
• Use the App in accordance with these Terms

This license does not include the right to:

• Modify, distribute, or create derivative works
• Use the App for commercial purposes
• Remove copyright or proprietary notices
• Reverse engineer or decompile the App

Your Content

You retain ownership of data you input into ZeroBound (debt information, payment logs, etc.). By using the App, you grant us a license to:

• Store and process your data to provide the service
• Create anonymized, aggregated analytics data
• Display your data back to you within the App

If you choose to share progress or milestones publicly (e.g., social media sharing features), you grant us a license to display that content within the App or marketing materials (anonymized unless you explicitly agree otherwise).

Feedback

If you provide feedback, suggestions, or ideas about ZeroBound:

• We may use them without obligation or compensation to you
• You grant us all necessary rights to implement and commercialize such feedback
• You waive any ownership claims to implemented feedback

Financial Disclaimers

Not Financial Advice

• The App's calculations are for informational purposes only
• Results depend on your input data and may not account for all factors affecting your financial situation
• We do not recommend specific debt payoff strategies; the choice between snowball, avalanche, or other methods is yours
• We are not licensed financial advisors, credit counselors, or debt settlement services

No Guarantees

We make no guarantees or warranties regarding:

• Payoff Timeline: Actual debt elimination time may vary based on interest rate changes, fees, payment consistency, and other factors
• Interest Savings: Projected interest savings are estimates; actual savings may differ
• Financial Outcomes: Using ZeroBound does not guarantee debt elimination, credit score improvement, or financial success
• Calculation Accuracy: While we strive for accuracy, calculations depend on the accuracy of data you provide and may not account for all variables

Third-Party Dependencies

• Plaid Service: Account synchronization depends on Plaid's availability and your financial institution's compatibility
• Financial Institutions: Banks may change account terms, APRs, or fees without notice
• Apple Services: Subscription management depends on Apple's systems

We are not responsible for issues arising from third-party service failures or changes.

Consult Professionals

For personalized financial advice, we encourage you to consult:

• Licensed financial advisors
• Certified credit counselors
• Qualified tax professionals
• Legal counsel (for bankruptcy or legal debt issues)

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No Consequential Damages

ZeroBound and its officers, directors, employees, and agents SHALL NOT BE LIABLE for any:

• Indirect, incidental, special, consequential, or punitive damages
• Lost profits, lost revenue, or lost data
• Damage to credit score or financial standing
• Missed payments or late fees
• Interest charges or penalties from creditors
• Emotional distress or reputational harm

arising from or related to your use or inability to use ZeroBound, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cap on Liability

Our total liability to you for all claims arising from or related to ZeroBound SHALL NOT EXCEED the greater of:

• $100 USD, or
• The amount you paid to us in subscription fees in the 12 months preceding the claim

Basis of the Bargain

You acknowledge that:

• These limitations reflect the allocation of risk between us and you
• The subscription price reflects these limitations
• You would not use ZeroBound without these limitations

Exceptions

Some jurisdictions do not allow limitations on implied warranties or liability for certain damages. If these laws apply to you, some or all of the above limitations may not apply, and you may have additional rights.

Disclaimers and Warranties

"As Is" Service

ZEROBOUND IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the service will be uninterrupted, error-free, or secure
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties that defects will be corrected

No Warranty of Results

We do not warrant or guarantee that:

• Using ZeroBound will result in debt elimination
• Calculations will match your creditor statements exactly
• Plaid connections will remain functional at all times
• The App will meet your specific requirements
• Your financial situation will improve

Your Assumption of Risk

By using ZeroBound, you acknowledge and accept the risks inherent in:

• Relying on automated calculations for financial planning
• Syncing sensitive financial data through third-party services
• Managing debt repayment without professional financial advice

You assume all risk related to your use of ZeroBound and your debt management decisions.

Indemnification

You agree to indemnify, defend, and hold harmless ZeroBound LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of ZeroBound
• Your violation of these Terms
• Your violation of any rights of third parties
• Your violation of applicable laws or regulations
• Information or content you submit to ZeroBound
• Your debt management decisions or payment obligations

This indemnification obligation survives termination of these Terms and your use of ZeroBound.

Term and Termination

Term

These Terms remain in effect while you use ZeroBound.

Termination by You

You may terminate your account at any time by:

• Deleting your account through the App settings under Account → Delete Account

Important: Simply uninstalling the App from your device does NOT delete your account or data. Your account and all associated data remain active on our servers. To permanently delete your account and data, you must use the in-app account deletion feature.

Upon account deletion:

• Your data will be permanently deleted as described in our Privacy Policy
• Active subscriptions should be cancelled separately through your Apple account settings
• You will no longer be able to access your ZeroBound account
• This action cannot be undone

If you are unable to access the App to delete your account, contact us at [email protected] and we will process your deletion request manually.

Termination by Us

We reserve the right to suspend or terminate your access immediately, without notice, for:

1. Violation of these Terms
2. Fraudulent or illegal activity
3. Abuse of the service or other users
4. Extended inactivity (inactive accounts may be deleted after 12 months)
5. Risk to security or integrity of our systems

We may also discontinue ZeroBound entirely at our discretion, with reasonable notice when possible.

Effect of Termination

Upon termination:

• Your license to use ZeroBound immediately ends
• You must cease all use of the App
• Provisions that by their nature should survive (disclaimers, limitations of liability, indemnification) remain in effect
• No refunds will be provided for prepaid subscription fees

Dispute Resolution

Informal Resolution

Before filing a formal claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.

Binding Arbitration

If informal resolution fails, you agree that:

• Arbitration Requirement: All disputes arising from or relating to these Terms or ZeroBound will be resolved through binding arbitration, not in court (except as noted below)
• JAMS Rules: Arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures
• Individual Basis: Arbitration will be on an individual basis only; class arbitrations and class actions are not permitted
• Location: Arbitration will take place in Lewiston, Maine or remotely by videoconference
• Costs: Each party will bear its own attorneys' fees and costs; arbitration filing fees will be split equally unless you qualify for a fee waiver
• Exception for Small Claims: Either party may bring an individual action in small claims court for disputes within that court's jurisdiction

CLASS ACTION WAIVER

Exceptions to Arbitration

Either party may seek injunctive or other equitable relief in court to:

• Protect intellectual property rights
• Prevent unauthorized access to systems or data
• Enforce the arbitration agreement

Opt-Out

You may opt out of arbitration by sending written notice to [email protected] within 30 days of first accepting these Terms. The notice must include your name, email, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts described below.

Governing Law and Jurisdiction

Applicable Law

These Terms are governed by the laws of the State of Maine and the United States, without regard to conflict of law principles.

Jurisdiction

If arbitration does not apply (e.g., you opted out or the dispute involves injunctive relief), you agree that:

• Exclusive jurisdiction lies in the state and federal courts located in Androscoggin County, Maine
• You submit to personal jurisdiction in those courts
• You waive any objection to venue in those courts

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ZeroBound regarding the App and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable:

• That provision will be limited or eliminated to the minimum extent necessary
• The remaining provisions remain in full force and effect

No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign or transfer these Terms without restriction.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including:

• Natural disasters
• Acts of terrorism or war
• Internet or telecommunications failures
• Third-party service outages (Plaid, Apple, etc.)
• Government actions or regulations

Notices

We may provide notices to you:

• Through the App
• Via email to your registered email address
• By posting on our website

Notices are effective immediately upon delivery.

You may provide notices to us at:

Email: [email protected]
Mail:
ZeroBound LLC
75 Park Street Suite 200 PMB 70033
Lewiston, ME 04240
United States

Survival

The following sections survive termination: Intellectual Property, Financial Disclaimers, Limitation of Liability, Disclaimers and Warranties, Indemnification, Dispute Resolution, Governing Law, and General Provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. We will notify you of material changes through:

• In-app notification
• Email to your registered address
• Notice on our website

Your continued use of ZeroBound after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using ZeroBound and delete your account.

Contact Us

If you have questions or concerns about these Terms of Service, please contact us:

General Inquiries: [email protected]
Legal Inquiries: [email protected]
Privacy Inquiries: [email protected]

Mailing Address:
ZeroBound LLC
75 Park Street Suite 200 PMB 70033
Lewiston, ME 04240
United States

We will respond to inquiries within 5 business days.

Acknowledgment

BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING ZEROBOUND, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms of Service
• You agree to be bound by these Terms
• You are at least 18 years old and a US resident
• You understand ZeroBound is a tracking tool, not financial advice
• You remain responsible for making debt payments to your creditors
• You agree to binding arbitration of disputes
• You waive the right to participate in class actions

Questions before agreeing? Email [email protected]

Version 1.0 - Effective January 15, 2026